Installing and Updating your Video Card Drivers

Windows 98/ME | Windows XP/2000

For Window98/ME

To update your Video Drivers:

1.) First you will have to find out which Video Card you have installed. Here are two ways to determine what Video Card, and drivers you have.

• Click on the Start button on the task bar, and then click on "Run..." In the Open field, type "DXDIAG" and click OK.
  
  
  
  
  
• This will launch the DirectX Diagnostics Tool. Click on the tab that says Display and make note of what Video Card you are using, as well as the driver version.
  
  
  
  
• Another way to check for your Video Card is by right-clicking on the My Computer icon on your desktop, and then click on Properties. When the System properties window comes up, click on the Device Manager Tab.
  
  
  
  
  
• In the Device Manager, open the "Display Adapter" section and you can see what video devices you are using.
  
  
  
  
  
• Click on any device, click "Properties", and then click on the Driver tab to determine which the date of the driver you are using.
  
  

2.) After you find out what kind of Video Card you have, click on the Hardware Support section to find our list of video cards and their status with regards to Trainz. The lists also include links to the Manufacturer's web sites, where you can download the latest drivers for your Card.

3.) Download the latest driver for your Card, unless it has been recommended to download an older set of drivers. Sometimes, older drivers will be more compatible with your system. If it is recommended to download drivers, you may have to search through the manufacturer's web site until you can locate the correct driver. We provide links to those hard to find drivers, where possible.

• When you begin to download the driver, you will be prompted to either "save to a disk" or "open file from its current location". You should check "save this file to a disk", and download to your My Downloads folder, or use any folder you can easily find again. After the download finishes, open up the folder you saved to, find the package you downloaded and double click on it.
  
  Follow the on screen directions.
  
  
  
  
• If you are using Windows98 or WindowsME, you may encounter an "update driver warning" screen. The warning states that Windows found a closer match, but sometimes it is necessary to use older or reference drivers. You can force the driver to install by selecting the "Yes" option.

4.) Sometimes old drivers may still be present in your system, which may cause conflicts. Usually these drivers will not display themselves under the regular Windows mode, so you have to boot up with Safe Mode in order to remove them:

• For Windows 98/ME, reboot and hold down the left control (ctrl) key. You should see a menu appear after a short time, which has an option for Safe Mode. Please choose the Safe Mode option and hit enter.
  
  
• Once you get into Safe Mode, right click on My Computer, left click on Properties, go to Device Manager, and open the Display Adapters section. If there are any listings for devices you no longer have or multiple entries for your current video card, delete them by clicking on the entry once, then clicking the Remove button.

If you are still having problems or have questions, after visiting this support section, you can contact support@auran.com.

ForWindowXP/2000

To update your Video Drivers:

1.) First you will have to find out which Video Card you have installed. Here are two ways to determine what Video Card, and drivers you have.

• Click on the Start button on the task bar, and then click on "Run..." In the Open field, type "DXDIAG" and click OK.
  
  
  
  
• This will launch the DirectX Diagnostics Tool. Click on the tab that says Display and make note of what Video Card you are using, as well as the driver version.

• Another way to check for your Video Card is by right-clicking on the My Computer icon on your desktop, and then click on Properties. When the System properties window comes up, click the Hardware tab, and click the Device Manager button.
  
  

• In the Device Manager, open the "Display Adapter" section and you can see what video devices you are using. Click on any device, click "Properties", and then click on the Driver tab to determine which the driver version you are using.

2.) After you find out what kind of Video Card you have, click on the Hardware Support section to find our list of video cards and their status with regards to Trainz. The lists also include links to the Manufacturer's web sites, where you can download the latest drivers for your Card.

3.) Download the latest driver for your Card, unless it has been recommended to download an older set of drivers. Sometimes, older drivers will be more compatible with your system. If it is recommended to download drivers, you may have to search through the manufacturer's web site until you can locate the correct driver. We provide links to those hard to find drivers, where possible.

• When you begin to download the driver, you will be prompted to either "Save" or "Open" the file being downloaded. You should click "Save", and download to your My Documents folder, or use any folder you can easily find again. After the download finishes, open up the folder you saved to, find the package you downloaded and double click on it.
  
  Follow all on screen instructions.
  

• If you are using Windows2000 or WindowsXP, you may encounter an "unsigned driver" warning screen. An "unsigned driver" means that Microsoft has not approved that driver version yet. You can force the driver to install by selecting the "Continue Anyway" option.
  

If you are still having problems or have questions, after visiting this support section, you can contact support@auran.com.

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